All homes and businesses need a plumber to call for repairs and maintenance. Local plumber, Tom Babidge, started his business with a mission to bring good old’ fashioned Hills hospitality to the job.
Doing what he says he will, taking his boots off at the door, and showing appreciation for the craft and customer, are all luxury touchpoints he’s bringing to the trade.
In this sit down with Michael, Tom chats about how he’s built a successful plumbing business in the Hills, by prioritising the customer relationship equal to the workmanship. His ‘go out and get it’ attitude serves as inspiration for tradies and technicians who want to build their own thing, too.
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