Nitschke Real Estate is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We respect your privacy and personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include names, addresses, email addresses, phone and facsimile numbers and those of your advisers or related parties.
By providing your personal information, you grant Nitschke Real Estate permission to collect your personal information and use it as required. Information is collected from you for the purposes of providing you with our services now, or in the future.
Examples of how we collect personal information may include but not limited to:
Our direct contact with you in person, by phone, SMS or emails
Forms – ours or industry-based
Enquiries on our website – nitschke.com.au
Subscribing to services and products on our website or elsewhere including blogs, podcasts etc
Your participation in social media or other marketing tools which we may use, which may change from time to time
We collect your Personal Information for the primary purpose of providing our services to you and providing information to our clients and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us.
Sensitive information is defined in the Privacy Act to include information or opinion about such information as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties such as your advisors or related parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure
Where required, or authorised by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We take this very seriously across our business in every aspect.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.
If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records, and ensure we can continue to provide quality services or marketing to you.
Access to your Personal Information
You may request access to the Personal Information we hold about you, and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing eg via email.
We will not charge any fee for your access request, but may need to charge an administrative fee for providing a copy of your Personal Information, as seems reasonable.
In order to protect your Personal Information we may require further identification from you before releasing the requested information.
We may use social networking services such as Twitter, Facebook, Instagram and YouTube and others to communicate with you and the public.
When you communicate with us using these services we may collect your personal information, but we only use it to help us to communicate with you and the public.
The social networking service will also handle your personal information for its own purposes. These sites have their own privacy policies which we can take no responsibility.
Our Nitschke Website
Our website provides information for our clients and the public. Comments are general in nature and do not represent advice.
Other Websites and Third Parties
Nitschke Real Estate acknowledges that by using our website you may access third party websites. We recommend that you refer to the privacy statements of the sites you visit. We take no responsibility for the information and content of third party sites, or for their privacy practices.
Nitschke Real Estate
Privacy Officer (Operations Manager)
29 Gawler Street, MOUNT BARKER SA 5251
Phone: 08 8391 5004